Client Testimonials

Choosing the right towing company matters, especially when you’re dealing with a breakdown, accident or a vehicle stuck in a difficult location. Our customers’ feedback reflects the way we work every day: clear communication, professional conduct and careful handling from start to finish.

The experiences shared in our Underground Towing reviews highlight a consistent focus on reliability, respect and practical support when it’s needed most.

What Our Clients Are Saying

From quick response times to professional service, our clients know they can count on us. See how we’ve helped people just like you.

Underground Towing And Salvage place picture
5.0
Based on 261 reviews
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Tim Weller profile picture
Tim Weller
10:33 15 Feb 26
Quick capable and helpful
Charl Peter Batt profile picture
Charl Peter Batt
07:13 14 Feb 26
Absolutely would recommend! I was provided with absolute care and friendly service from the owner and the driver of the tow truck. To top this off, they were affordable and went the extra mile to help me.
What a pleasure doing business with you and your team. Thank you!
Semo Seif profile picture
Semo Seif
10:41 05 Feb 26
Tough driveway and still made it happen for an old rolling shell with no brakes.
Lachy Higgs profile picture
Lachy Higgs
08:16 02 Feb 26
Kyril Estrin profile picture
Kyril Estrin
09:44 31 Jan 26
Very professional and friendly service! Highly recommend if you ever need a tow!
Rhonda Myers profile picture
Rhonda Myers
08:32 31 Jan 26
On one of the hottest afternoons of January 2026 (40+°C) Josh rescued me and my vehicle from Kurringa Drive in Spence. It was a Saturday 5pm. Josh was quick to arrive, professional and communicated perfectly with me. My vehicle was transferred to my requested drop off point without fuss. Unfortunately I cannot comment on cost as the tow was booked through Budget Roadside Assist. I will certainly use this provider again if I am in need of this type of service. Thanks Josh!
Manindra de Mel profile picture
Manindra de Mel
12:52 12 Sep 25
Absolutely brilliant service. They were so careful with my car and I've never had such an amazing towing experience ever; especially since my car is so low.
Emma Frater profile picture
Emma Frater
06:38 08 Sep 25
Friendly obliging owner and professional service. Having hit a kangaroo at night we decided to leave our car and get a lift; there was no issue with having our car retrieved the next day and we did not need to go along. Price quite reasonable.
Kriss Kross profile picture
Kriss Kross
12:31 29 Aug 25
!!!!Highly recommended!!!!

I was bogged on federal highway in the pouring rain, thinking the worst. That was until the kind gentleman at UNDERGROUND TOWING AND SALVAGE came to my rescue.
He was polite , helpful, humorous and quick to get working , he had me out in 5 mins or less. A real help in a time of need.

Make sure to hit them up whenever your stuck 🫡💯
b mckewin profile picture
b mckewin
12:33 20 Aug 25
Highly recommend. My car was stuck on the third level of the car park in my apartment building. The car park is narrow, low clearance, with steep ramps. I thought it might be impossible to get a tow out of there. But they were there within 30mins of making a phone call. I’m still not sure how they managed to navigate the tricky car park. A really professional service. Incredible value, especially as it was an emergency after hours job.

Our reputation has been built on showing up, doing the job properly and treating every vehicle as if it were our own. From emergency call-outs and specialist recoveries in Canberra to roadside assistance and towing in Launceston, Tasmania, the feedback we receive speaks to the same standards across every service area.

If you’re researching towing reviews in Canberra or comparing providers across regions, these testimonials offer an honest picture of what you can expect when you call our team.