Been involved in an accident? Underground Towing & Salvage provides fast, reliable accident towing across Canberra.
We’ll safely recover your vehicle and transport it to your preferred repairer, home or insurer-nominated location.
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Are You Looking for Fast, Reliable Accident Towing in Canberra?
If your vehicle has been involved in an accident, getting it recovered safely and quickly is often the next priority.
Underground Towing & Salvage provides prompt accident towing across Canberra, handling everything from minor collisions to serious crashes with care and professionalism.
We work with motorists, repairers and major insurers to make the recovery process as straightforward as possible.
Our accident towing services include:
We Work with Major Insurance Providers
After an accident, there’s already enough to think about without worrying about moving your vehicle.
Underground Towing & Salvage works with major insurers, including Allianz and GIO, helping make the towing process as straightforward as possible while your claim is being arranged.
If your vehicle needs to go to your preferred repairer, an insurer-approved repairer or a nominated holding yard, we’ll transport it safely to the right destination.
Underground Towing & Salvage is fully insured, giving you added confidence that your vehicle is protected while it’s in our care.
Our experienced operators follow professional towing procedures and use the appropriate equipment to transport your vehicle safely.
Call us to speak directly with our team, and we’ll dispatch the right tow truck as quickly as possible.
With 11 years of towing industry experience, owner Joshua Harrison has helped countless Canberra drivers recover safely after an accident.
Every recovery is handled with care, honest communication and a genuine focus on achieving the best outcome for the customer.
“We treat every customer’s vehicle as if it were our own. Our goal is to make a stressful situation as straightforward as possible through honest communication and careful handling.”
Joshua Harrison, Founder, Underground Towing & Salvage
Underground Towing is trusted by hundreds of customers across Canberra, reflected in our 5.0-star Google rating and reputation for reliable service.
When you call us, you’ll speak directly with an experienced towing specialist, not a call centre.
Whether you need accident recovery or a general Canberra towing service, we provide upfront pricing where possible and use the appropriate equipment and professional towing procedures to transport your vehicle safely.
Need accident towing in Canberra? Call Underground Towing & Salvage for fast, professional assistance 24 hours a day.
Step 1: Call Our Team
Call 0421 064 666 and tell us what has happened, your location and your vehicle details.
Step 2: We Dispatch the Right Tow Truck
We confirm your destination, provide upfront pricing where possible, and dispatch the most suitable tow truck for your recovery.
Step 3: Safe Vehicle Recovery
Our experienced operators carefully recover, load and secure your vehicle using the appropriate equipment to help prevent further damage.
Step 4: Transport to Your Chosen Destination
We’ll safely tow your vehicle to your preferred repairer, home, insurer-approved repairer or nominated holding yard, keeping you informed throughout the process.
Questions About Our Towing Services
Find quick answers to the questions Canberra drivers ask most before booking a tow:
You should call an emergency tow truck if your vehicle is no longer safe or legal to drive after an accident. This includes situations where the vehicle has significant body damage, won't start, has deployed airbags, leaking fluids, damaged wheels or suspension, or is blocking traffic.
Even if the damage doesn't look severe, it's often safest to avoid driving until the vehicle has been assessed.
Our team can help determine whether towing is the safest option and dispatch the right tow truck if required.
Having a few details ready helps us dispatch the right tow truck without unnecessary delays. We'll usually ask for your location, the type of vehicle, the condition of the vehicle, where you'd like it to be taken, and whether emergency services are attending the scene.
If you're unsure about any of these details, don't worry. Our experienced team will guide you through the process and ask the right questions to help arrange your accident recovery as quickly as possible.
For most accident towing requests across Canberra, we typically arrive within 30 to 45 minutes, depending on your location, traffic conditions and current demand. If you're closer to the Canberra CBD or Inner North, we can often arrive even sooner.
When you call, we'll provide an estimated arrival time based on your exact location and keep you updated if anything changes. As one customer shared in their Google review, "They were there within 30 mins of making a phone call." While every accident is different, we always aim to respond as quickly as possible and recover your vehicle safely.
Yes. We regularly recover vehicles that have been severely damaged in accidents, including cars with wheel, suspension or steering damage that can no longer roll. Our operators use the appropriate recovery equipment and towing procedures to load vehicles safely while helping minimise the risk of further damage.
If your vehicle needs to be transported to a repairer, an insurer-approved facility or secure storage, you can rely on our experienced team to recover it professionally.
Insurance cover for accident towing depends on your policy and insurer. Many comprehensive insurance policies include towing after an accident, but the level of cover and claim process can vary.
Underground Towing & Salvage works with major insurers, including Allianz and GIO, and can transport your vehicle to your preferred repairer or an insurer-approved repairer. If you're unsure what your policy covers, we recommend contacting your insurer, or give us a call and we'll help you understand the towing process.
Accident towing involves more than simply moving a vehicle from one location to another. Recovering a crash-damaged vehicle often requires specialised equipment, careful loading techniques and coordination with insurers, repairers or emergency services.
With 11 years of towing industry experience, Joshua Harrison and the team understand how to recover damaged vehicles safely while helping minimise the risk of further damage. Every recovery is planned based on the condition of the vehicle and the circumstances at the accident scene.
In many situations, yes. If there is a safe and available passenger seat, we're often able to take you with us to your vehicle's destination.
If this isn't possible due to safety requirements or the type of recovery, we'll let you know before leaving the scene and help you understand your available options. Simply let our team know when you call if you'll require a lift.
Yes. Underground Towing & Salvage provides 24/7 emergency accident towing across Canberra, including nights, weekends and public holidays. Accidents can happen at any time, which is why our team is available whenever you need assistance.
If you've been involved in an accident after hours, call us on 0421 064 666. We'll dispatch the closest available tow truck and keep you informed throughout the recovery.
Absolutely. We can tow your vehicle to your preferred repairer, an insurer-approved repairer, your home or another nominated location, depending on your instructions and insurance requirements.
If you're still deciding where you'd like your vehicle taken, let us know when you call. We'll explain your options and help make the process as straightforward as possible.